About Physio Harmony

Our Approach

At Physio Harmony, our approach is centred on you. We take the time to understand your individual needs, lifestyle, and goals so that every treatment plan is personalised, effective, and sustainable.

We combine hands-on physiotherapy with the latest techniques in exercise medicine to not only ease pain but also target the root cause of your condition. Our focus is on long-term results — helping you restore movement, build strength, and prevent future injuries.

We believe in a holistic style of care, integrating expert physiotherapy with services such as sports injury rehabilitation and women’s health physiotherapy, to support patients at every stage of recovery.

Above all, we are committed to creating a professional yet welcoming environment, where you feel listened to, supported, and confident in your journey back to health.

Our Expertise

At Physio Harmony, we combine award-winning expertise with a caring approach to help you move better and feel stronger. Our team specialises in physiotherapy for musculoskeletal (MSK) conditions, sports injury rehabilitation, paediatric physiotherapy, pain management, and women’s health physiotherapy, supporting recovery and overall well-being at every stage of life.

What makes us different is our focus on you. We take the time to listen and create personalised treatment plans that not only address your current concerns but also build long-term results. By blending hands-on care with the latest techniques in exercise medicine, we work with you to restore movement, manage pain, prevent re-injury, and give you confidence in your recovery.

Our Philosophy

At Physio Harmony, our philosophy is simple we believe in empowering people through movement and delivering care that treats the whole person, not just the symptoms. Every patient is unique, and so is every treatment plan we create. By taking the time to listen, understand, and tailor our approach, we ensure that your care is as individual as you are.

We are committed to a holistic and patient-first approach, combining hands-on physiotherapy with the latest evidence-based techniques to achieve lasting results. Our goal is not only to help you recover from injury or pain, but also to guide you towards better long-term health, improved mobility, and renewed confidence in your body.

At Physio Harmony, we see rehabilitation as a partnership. Together, we work towards restoring balance, building strength, and helping you return to the activities that matter most.

A physical therapist assists a man with leg exercises using a resistance band.

At Physio Harmony, we believe in empowering people through movement. Our philosophy is rooted in holistic care and a patient-first approach, ensuring that every individual receives treatment tailored to their unique needs.

As a five-star, award-winning physiotherapy clinic in Leicester, Physio Harmony takes pride in offering a hands-on, evidence-based approach that not only relieves pain but also promotes long-term health and well-being.

Our services go beyond traditional physiotherapy, with expertise in sports injury rehabilitation and women’s health physiotherapy, supporting patients at every stage of recovery. By combining the latest exercise medicine techniques with compassionate care, we help you restore movement, prevent future injuries, and achieve your health goals.

The clinic is supported by Dr. Swati Bakori (MCSP), bringing expertise and dedication to our team. Together, we are committed to providing personalised treatment plans in a professional yet welcoming environment.

Easily accessible from Leicester and surrounding areas, parking, excellent public transport links, and a comfortable reception space to make your visit stress-free.

Looking ahead, our vision is to continue growing as a centre of innovation in physiotherapy and rehabilitation always putting our patients’ outcomes first. Whether you’re recovering from injury, managing a long-term condition, or simply striving for better movement, we are here to guide you every step of the way.

If you are interested in any of our services, you can easily self-refer to Physio Harmony by calling us on 07341 358 889. Alternatively, you can ask your GP or consultant to refer you via a letter (this will be funded by you). If you are a member of Bupa, WPA, HCML, Cigna, Aviva, or Vitality, your sessions may be covered by your private health insurance provider. Please contact your provider to find out how they can refer you to us.

Our Values

Qualifications, clinical knowledge and years of experience are key ingredients in making a ‘good’ Physiotherapist. But what makes a ‘fantastic’ Physiotherapist are their interpersonal skills, allowing patients to feel cared for and listened to. Here at Physio Harmony , the following qualities are at the core of our values

Caring and empathy

We care and we listen to you. In order to understand your health problem and to get to the root cause we focus on listening to your needs and treating you with care and consideration.

Respect and dignity

It can be quite daunting attending Physiotherapy and undergoing a physical examination for the first time. At all times we respect your wishes and we treat you with the utmost dignity. We explain each part of the assessment so that you know what’s coming next. You also have the opportunity to refuse at any point.

Comm-YOU-nication

Here at Physio Harmony, we only recruit physiotherapists with excellent bedside manners, and our testimonials are a testament to this. Communication is a core part of our values. We make sure you are always well-informed, explaining your diagnosis in a language you can understand. We then discuss the plan of action with you, making you an active participant in your recovery. Our lead physiotherapist can also speak fluent English, Gujarati, and Hindi during your sessions.

Honesty and integrity

At all times we will be honest, open and ethical with you as per our professional codes of conduct. We also ensure that your confidentiality is always protected. Our patients instantly recognise the confidence we have in our own skills, knowledge and experience.

Professional values and behaviour

We ensure that we adhere to our professional values and behaviour according to the Chartered Society of Physiotherapy (CSP).

Striving to achieve excellence

We really do work hard to ensure that the patients’ journey is a smooth, pleasant and enjoyable one from start to finish. We attend regular Continuing Professional Development courses in order to keep up-to-date with the latest clinical skills and techniques. We deliver a high standard of care with the patients’ needs at the centre which can be seen clearly in our testimonials.

Senior Physiotherapist

Dr. Swati Bakori MCSP

Our Senior Physiotherapist trained at the Government Physiotherapy College, Jamnagar, completing a Bachelor of Physiotherapy, and is registered with HCPC, CSP, and Physio First.

Since qualifying, they have worked across private practice and academia, including serving as Head of Clinical Physiotherapy Department at R.K. University. Their early career involved a wide range of specialties, including musculoskeletal, pediatric, pain management, rehabilitation, sports injury, neurodevelopmental treatment, mental health integration, orthopedics, post-operative care, and chronic condition management. Over time, they developed a particular passion for musculoskeletal physiotherapy, pediatric care, pain management, orthopedic rehabilitation, and sports injury recovery.

They have held senior roles including:

Clinical Physiotherapist at Ashray Physiotherapy and Pain Management Clinic, Rajkot, India
Head of Clinical Physiotherapy Department at R.K. University, Rajkot, India
Musculoskeletal Physiotherapist at The Physio Orthopedics Practice, Oadby, Leicester

Their expertise spans a variety of areas, including musculoskeletal disorders, chronic and acute back pain, post-operative rehabilitation, sports injuries and return-to-play planning, pediatric neurodevelopmental conditions, and integrating mental health into physiotherapy. They specialise in manual therapy, therapeutic exercise prescription, electrotherapy (TENS, Ultrasound, IFT), posture and ergonomic education, dry needling and kinesio taping, neurodevelopmental treatment, group therapy facilitation, patient education workshops, and functional movement rehabilitation.

With additional experience in mental health-focused physiotherapy, wellness programs, international workshops, and interdisciplinary collaboration, they bring a holistic, patient-centred approach to every treatment. Skilled in documentation and healthcare software, they ensure high standards of care and compliance.

Outside of work, they enjoy leading community wellness programs, participating in public health initiatives, reading, fitness, and continuous professional development. Fluent in English, Hindi, and Gujarati, they focus on creating a supportive, empathetic environment where patients are empowered through clear education and personalised rehabilitation plans.

Privacy & Data Protection Policy – Physio Harmony

At Physio Harmony, we take your privacy and confidentiality very seriously. This policy explains how we store, use, and protect your personal data in accordance with the Data Protection Act (GDPR 2018) and clinical governance guidelines.

Storage of Personal Data

Following your initial physiotherapy assessment, Physio Harmony will securely store your personal information, which may include:

Name, address, and date of birth
Telephone number and email address
Next of kin details
Medical history and details of injury
Activities of daily living

All information is stored in a password-protected electronic system, with passwords regularly updated for additional security.
Your data will remain confidential and will only be shared with those directly involved in your care (such as your doctor, consultant, solicitor, or insurance company) — and only with your prior consent.
Under clinical governance, your records will never be disclosed to third parties without your written and signed consent.

Data Retention

Your personal data relating to your treatment will be securely destroyed seven years after your last treatment, in line with GDPR requirements and codes of clinical governance.

Your Rights

Request and obtain copies of all records we hold relating to your care
Request that your personal data is erased from our records

To request copies of your records, please write to:
Physio Harmony1 Newtown Street Leicester, LE1 6WH
📞 Contact Number: 07341 358889 ✉️ Email: Info@physioharmony.com

Testimonials & Reviews

At Physio Harmony, we are dedicated to providing the highest standard of care. We greatly value patient feedback and encourage you to share your experiences.

You may choose to remain anonymous, in which case your review will be signed off as – Anonymous.
By submitting a testimonial via our website, Google, or Facebook, you give consent for Physio Harmony to use your feedback for publicity and promotional purposes.
Testimonials may be used in print, online, or other media formats and will be stored electronically in compliance with GDPR 2018.

Commitment to Confidentiality

At Physio Harmony, we are committed to maintaining the utmost care, dignity, and confidentiality in handling your personal information.

Complaints & Feedback Policy – Physio Harmony

At Physio Harmony, we are committed to providing the highest possible standard of care. However, if you have a query, concern, require further information, or wish to make a formal complaint about the physiotherapy services we provide, we are here to help you.

How to Make a Complaint

Complaints can be made in writing to our Complaints Officer at:

Physio Harmony
1 Newtown Street
Leicester, LE1 6WH

📞 07341 358889
✉️ Info@physioharmony.com

We will respond to all complaints in writing within seven working days, or sooner if your matter is of an urgent nature.

Frequently Asked Questions

Please reach us at info@physioharmony.com if you cannot find an answer to your question.

What is Physiotherapy?

When somebody is affected by a health condition or an injury, Physiotherapy aims to reduce the pain and symptoms of the problematic area and help to restore movement and function of the body. In simple terms, a Physiotherapist is a mechanic for the human body! At Physio Harmony, we have several methods which we use to achieve the this, including:

- Soft tissue techniques

- Deep tissue release / Trigger point release

- Manual therapy (this includes using methods to mobilise and manipulate your joints or spine)

- Exercise and rehabilitation

- One-to-one Pilates

- Taping

- Acupuncture

- Posture Education

- Ergonomics advice

- Electrotherapy

Which conditions can be treated by Physiotherapy?

At Mav Movements we can help you with the following:

- Neck Pain

- Headaches

- Upper Back Pain

- Low Back Pain

- Sciatica / Referred Pain

- Whiplash Injuries

- Shoulder Pain

- Elbow and Arm Pain

- Hand and Wrist Pain

- Hip Pain

- Knee Pain

- Shin Pain

- Foot and Ankle Pain

- Sports Injuries

- Postural Problems

- Work-related Disorders i.e. Repetitive Strain Injury

- Joint Stiffness

- Pre and Post-operative Rehabilitation

- Balance Issues and Falls

- Paediatric Issues

- Chronic Pain

- Women’s Health Care

- Strengthening for Optimal Wellbeing

- Exercise Prescription

- Maintenance Treatment for General Wellbeing

How do I know if my Physiotherapist is fully qualified?

At Physio Harmony, all Physiotherapists will be registered with the Health and Care Professions Council (HCPC) and the Chartered Society of Physiotherapy (CSP). Relevant certification are collected and photocopied for our records.

To learn more about the HCPC and the CSP, or to see your Physiotherapist’s name on the HCPC register, please click here and here.

How long is each session?

Your first appointment will last up to 45 minutes whilst your follow up appointments will last 40 minutes.

Virtual appointments last between 20 and 30 minutes.

Home visits (subject to the Physio's availability) last up to 45 minutes.

Who can refer me?

You can refer yourself to the clinic by making a phone call, emailing us or leaving a message via Instagram or Facebook. Alternatively, you can ask your GP or consultant to write a referral letter which you can bring with you to the first appointment. If you are covered by private health insurance, then you can request their triage team to refer you and your sessions can be funded by them. Physio Harmony is approved by Bupa, WPA, HCML, Cigna, Aviva, or Vitality.

How quickly can I be seen?

We can get you in for a face-to-face or virtual assessment usually within 24-48 hours of you making your enquiry.

Do I need to bring anything on my first appointment?

Please have a vest top or a pair of shorts or some loose tracksuit bottoms at hand depending on the area being looked at. If you have long hair then a hairband will be useful.

A referral letter from your GP or consultant if applicable. If you have any previous medical notes about yourself including results from relevant investigations (i.e. X-Ray, Ultrasound Scans or MRI) then these would be useful for your therapist.

If you have private health insurance then please bring these details with you (i.e. a membership number and/or authorization number if applicable).

What should I wear?

Please wear or bring suitable clothing, for example, shorts and vest tops are useful for leg, neck and back problems. In some cases, for example if you have a low back problem you may be asked to undress to your underwear. Please be assured that this will be done with the utmost dignity and respect. You are entitled to a chaperone but please provide 72 hours’ notice for us to arrange this for you. If you have long hair then a hair band will be useful.

Where can I park?

There is nearby parking available. (public paid parking on street)

How much will it cost?

Please refer to our price list If you are covered by private health insurance then they can cover your treatment costs, please liaise with them regarding the number of sessions they have authorized.

Please note, there will be a 50% fee for non-attendance of an appointment, without 48 hours’ prior cancellation.

How do I make payment?

We accept cash payments,Card Payment(Credit/Debit) or online payments at the end of your session.